Solutions for Healthy Living
Healthy Products For You and Your Home

HEALTHY LIVING RETURN POLICY

Solutions For Healthy Living will accept returns within 30 days of receipt subject to the following terms and conditions; If, within 30 days, you are not completely satisfied with your purchase, please contact Solutions For Healthy Living for a Return Authorization (RA) number. No return can be accepted without our prior authorization - Unauthorized returns will be refused by our Receiving Department. Customer is responsible for both actual outbound and return shipping and handling charges. Once we receive an authorized return, a store credit will be issued for the actual cost of product minus shipping and handling costs. Shipping charges are not refundable.

Return Policy Exceptions

WATER PRODUCTS - Water filtration products or any products that utilize water are not returnable if used. This includes shower filters, water filters, humidifiers, dehumidifiers, vapor steam cleaners, etc.

VACUUM CLEANERS AND AIR CLEANERS - Any air cleaner or vacuum cleaner returned within 30 days from shipment date. If returned, store credit will be issued for actual cost of product minus actual shipping and handling costs. If returned vacuum or air cleaner shows any signs of careless, excessive, intentional or commercial use or abuse (such as carbon filters, replacement pads or ozone plates loaded with excessive amounts smoke, chemicals, etc.), the unit us non-returnable.

ALL IQAIR PRODUCTS - (Including, but not limited to, IQAir HealthPro, IQAir HealthPro Plus, IQAir Multi-Gas units.) Any IQAir products returned can be returned within 30 days of shipment. When returned, a store credit will be issued for actual cost of product minus actual shipping and handling costs.

UN-USED VAPOR STEAM CLEANERS – Any returned un-used vapor steam cleaners can be returned within 30 days. When returned, a store credit will be issued for actual cost of product minus actual shipping and handling costs. (Used vapor steam cleaners are not returnable.)

FILTERS/CARTRIDGES – Only new, un-opened replacement filters may be returned within 30 days.

BEDDING - Due to health regulations, we have had to develop a no returns policy on bedding. The only exceptions would be in the unlikely event of manufacturer's defects (this would be replaceable under our warranty program) or our shipping error (we will reship the product). So please make sure that you want the product before ordering it. For Magnetic Mattress Products, see the warranty/satisfaction policy.

JUICERS - Only new, un-used juicers may be returned within 15 days. Juicers are not returnable if used. When returned, a store credit will be issued for actual cost of product minus actual shipping, handling and outbound freight costs.

WHOLE HOUSE WATER FILTERS, CENTRAL AIR CLEANERS AND COMMERCIAL AIR CLEANERS - Due to the high shipping cost of these items, any returned whole house water filter, central air cleaner or commercial air cleaner is returnable within 30 days of shipment date. When returned, a store credit will be issued for actual cost of product minus actual shipping, handling and outbound freight costs.

SPECIAL ORDER ITEMS - Special Order Items are non returnable.

ITEMS PURCHASE WITH STORE CREDIT - Items purchased with store credit are non returnable.